MS-700 Managing Microsoft Teams Administrator Associate Exam Study Guide

Are you interested in becoming a Microsoft 365 Teams Administrator Associate? If so, the MS-700 certification is the ideal choice for you. This certification validates your skills and knowledge in effectively managing and administering Microsoft Teams environments to promote collaboration and productivity.

In this comprehensive article, we will explore the MS-700 certification in detail, covering all the essential aspects you need to know. We will provide an overview of the certification, discuss the prerequisites for taking the exam, explain the exam retake policy, highlight the key benefits of obtaining this certification, and much more. By the end of this article, you will have a clear understanding of the MS-700 certification and its significance in your professional journey as a Microsoft 365 Teams Administrator Associate.

So, let’s dive in and explore the exciting world of MS-700 certification!

MS-700 Certification Overview?

The MS-700 certification is specifically designed to validate your expertise as a Microsoft 365 Teams Administrator Associate. As organizations increasingly rely on Microsoft Teams for communication and collaboration, the demand for skilled professionals who can effectively manage and administer Teams environments has grown significantly.

This certification equips you with the necessary skills to deploy, configure, and manage Teams, ensuring a seamless and productive digital workspace for your organization. You will learn how to optimize Teams settings, manage user access and security, handle messaging and calling functionalities, and troubleshoot common issues that may arise.

By obtaining the MS-700 certification, you demonstrate your proficiency in implementing and maintaining Microsoft Teams environments, making you a valuable asset to organizations looking to leverage this powerful collaboration platform.

Are you new to Azure Cloud? Do check out our blog post on the Microsoft Certification Roadmap 2023  and choose the best certification for you.

Who Is Microsoft 365 Teams Administrator Associate?

A Microsoft 365 Teams Administrator Associate is a professional responsible for managing and supporting Microsoft Teams within an organization. This role involves tasks such as deploying Teams, configuring collaboration settings, managing user access and permissions, monitoring performance, and troubleshooting issues.

As a Microsoft 365 Teams Administrator Associate, you are proficient in leveraging the features and capabilities of Teams to enhance communication and collaboration among team members. You play a crucial role in ensuring a smooth and efficient digital workspace, enabling teams to collaborate effectively, irrespective of their physical locations.

With the MS-700 certification, you gain the necessary skills and knowledge to excel in this role, demonstrating your ability to administer Microsoft Teams and drive productivity within your organization.

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Who This Certification Is For?

The MS-700 certification is specifically designed for individuals who are interested in becoming Microsoft 365 Teams Administrator Associates. This certification is suitable for a range of professionals, including:

1. IT Professionals: If you are an IT professional working in the field of collaboration and communication technologies, the MS-700 certification can expand your skill set and enhance your career prospects. It validates your expertise in managing Microsoft Teams environments, which is increasingly sought after in today’s digital workplace.

2. System Administrators: System administrators responsible for managing and maintaining various aspects of an organization’s IT infrastructure can benefit from the MS-700 certification. By gaining knowledge in Microsoft Teams administration, you can effectively support collaboration efforts and ensure a secure and efficient digital workspace.

3. Collaboration Specialists: If you specialize in collaboration and teamwork solutions, the MS-700 certification is a valuable addition to your credentials. It showcases your proficiency in configuring and optimizing Microsoft Teams to facilitate seamless communication and collaboration among team members.

4. IT Managers and Consultants: IT managers and consultants who oversee technology implementation and strategic decision-making can leverage the MS-700 certification to enhance their understanding of Microsoft Teams and guide organizations in adopting and managing Teams effectively.

Regardless of your specific background, if you have an interest in Microsoft Teams administration and are looking to advance your career in the realm of collaboration and communication, the MS-700 certification is well-suited for you.

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Benefits of MS-700 Certification

The MS-700 certification offers numerous benefits for professionals seeking to advance their careers in Microsoft Teams administration. Here are some compelling reasons why you should consider pursuing the MS-700 certification:

1. Enhanced Skills and Knowledge: The certification provides comprehensive training on managing and administering Microsoft Teams environments. You will gain in-depth knowledge of Teams functionalities, best practices for configuration and optimization, and troubleshooting techniques. This expertise will empower you to effectively support and enhance collaboration within your organization.

2. Career Advancement: As the demand for Microsoft Teams administrators continues to grow, holding the MS-700 certification can significantly enhance your career prospects. It demonstrates your specialized skills and makes you a sought-after candidate for roles related to Microsoft Teams administration. You can pursue various career paths, such as becoming a Teams Administrator, Collaboration Specialist, or IT Manager, with increased job opportunities and higher earning potential.

3. Organizational Productivity: By obtaining the MS-700 certification, you will be equipped to drive organizational productivity through efficient and effective use of Microsoft Teams. You will have the expertise to configure Teams settings, manage user access and permissions, troubleshoot issues, and optimize collaboration features. This will result in improved communication, streamlined teamwork, and enhanced productivity across the organization.

4. Professional Validation: The MS-700 certification is a recognized credential in the industry, validating your expertise as a Microsoft Teams Administrator Associate. It provides professional validation and credibility, establishing you as a competent professional in the field. This recognition can lead to increased respect from peers, colleagues, and employers.

5. Continuous Learning and Growth: The MS-700 certification is not only a one-time achievement but also an opportunity for continuous learning and growth. As a certified Microsoft 365 Teams Administrator Associate, you will have access to ongoing updates, resources, and communities to stay updated with the latest developments in Microsoft Teams. This ensures that your skills remain relevant and valuable in an ever-evolving digital landscape.

By earning the MS-700 certification, you position yourself as a proficient Microsoft Teams administrator, opening doors to exciting career opportunities and enabling you to make a significant impact within your organization.

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MS-700 Exam Details

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MS-700 Exam Skills Measured

How to Register for MS-700 Certification Exam

You can register for the Managing Microsoft Teams Administrator Associate Exam (MS-700) by going to the Official Microsoft Page.

Prerequisite for MS-700 Certification

Before pursuing the MS-700 certification, it is important to understand the prerequisites and recommended skills for this certification. While there are no strict prerequisites, having a foundational understanding of Microsoft 365 and Teams concepts will greatly benefit your learning experience and increase your chances of success in the certification exam.

To make the most out of the MS-700 certification journey, it is recommended to have knowledge and experience in the following areas:

1. Microsoft 365 Fundamentals: Familiarity with the basics of Microsoft 365, including its core services and components, will provide a solid foundation for understanding the context and capabilities of Microsoft Teams.

2. Teams Overview: Prior exposure to Microsoft Teams and its key features, such as chat, meetings, channels, and apps, will give you a head start in comprehending the intricacies of Teams administration.

3. Collaboration Concepts: Understanding the principles of collaboration and teamwork, as well as common industry practices, will help you grasp the objectives and importance of effective Microsoft Teams administration.

4. Communication Technologies: A basic understanding of communication technologies like Instant Messaging (IM), Voice over IP (VoIP), and video conferencing will aid in comprehending the communication capabilities of Teams and how they can be configured and managed.

While these prerequisites are not mandatory, they provide a strong foundation that can accelerate your learning and ensure a smoother transition into the MS-700 certification journey. It is always beneficial to familiarize yourself with these concepts before diving into the specific administration aspects of Microsoft Teams.

By acquiring the recommended knowledge and skills, you set yourself up for success in the MS-700 certification, enabling you to confidently navigate the learning materials, grasp the concepts, and apply your knowledge effectively as a Microsoft 365 Teams Administrator Associate.

MS-700 Exam Study Guide

Configure and manage a Teams environment

Plan and configure network settings for Teams

• Calculate network bandwidth capacity for Teams voice, video, meetings, and live events
• Analyze network impact by using Network planner
  • Use the Network planner for Microsoft Teams
• Specify network ports and protocols used by Teams
• Specify optimal network architecture for Teams
• Assess network readiness and connectivity by using the Microsoft Teams Network Assessment Tool and Microsoft 365 network connectivity test tool

Manage security and compliance settings for Teams

• Identify licensing requirements for security and compliance features
• Specify security and compliance alert policies for Teams
• Choose appropriate Teams administrator roles
• Plan and configure Enhanced encryption policies
  • Use end-to-end encryption for one-to-one Microsoft Teams calls
• Plan and configure threat policies in Microsoft 365 Defender
• Plan and configure retention policies
  • Create and configure retention policies
• Plan and configure sensitivity labels and policies
  • Learn about sensitivity labels
  • Get started with sensitivity labels
• Plan and configure data loss prevention (DLP) policies
  • Learn about data loss prevention
• Plan Conditional Access for Teams
  • What is Conditional Access?
• Plan and configure information barrier (IB) policies
  • Get started with information barriers
• Identify appropriate use cases for communication compliance and insider risk management

Plan and implement governance and lifecycle management

• Identify licensing requirements for advanced lifecycle management of teams
• Identify where Teams stores content
• Plan and manage update policies, including Public Preview, Office Insider, and Targeted release
• Create and manage policy packages in Teams
  • Managing policy packages in Teams
• Plan and configure policy assignment for users and groups
  • Assign policies to users and groups
• Configure settings for Microsoft 365 group creation
  • Manage who can create Microsoft 365 Groups
• Configure an expiration policy for Microsoft 365 groups
  • Microsoft 365 group expiration policy
  • Configure the expiration policy for Microsoft 365 groups
• Configure a naming policy for Microsoft 365 groups, including blocked words
• Archive, delete, or unarchive one or more teams
  • Archive or delete a team in Microsoft Teams
• Restore or troubleshoot the deletion of a Microsoft 365 group
  • Restore a deleted Microsoft 365 group
• Identify when to use access reviews in Azure AD for members and guests
• Perform operations for Teams by using PowerShell

Configure and manage external collaboration

• Identify licensing requirements for external collaboration
• Configure SharePoint Online and OneDrive external sharing settings
  • Change the sharing settings for a site
  • Change the external sharing setting for a user’s OneDrive
• Configure External access in the Microsoft Teams admin center
  • Manage external meetings and chat with people and organizations using Microsoft identities
• Configure External collaboration settings in Azure AD for guest access
  • Configure external collaboration settings
• Configure guest access and sharing in the Microsoft Teams admin center, Microsoft 365 admin center, or Azure Active Directory admin center
  • Guest users in Microsoft 365 admin center
  • Manage guest access in Microsoft 365 groups
• Control guest access to a specific team, including sensitivity labels and Azure AD
• Remove guests from Teams, including from a team or a tenant
• Configure shared channels for external access
• Configure and manage cross-tenant access for B2B direct connect in Azure AD for shared channels

Manage Teams clients and devices

• Identify licensing requirements for Teams Phone and resource accounts
• Identify licensing requirements for Teams devices
• Manage configuration profiles for Teams devices
  • Manage devices in Teams
• Configure Teams Rooms accounts and systems
  • Create and configure resource accounts for rooms and shared Teams devices
• Manage device settings and firmware
  • Apply features and settings on your devices using device profiles in Microsoft Intune
• Manage Teams device tags
  • Manage Microsoft Teams device tags
• Provision and configure remote sign-in for new devices
  • Remote provisioning and sign in for Teams Android devices

Manage teams, channels, chats, and apps

Create and manage teams

• Create a team by using the Microsoft Teams admin center, Teams client, or the Teams PowerShell module
• Create a team from an existing Microsoft 365 group, SharePoint site, or team
• Create a team from a template
  • Create a custom team template in Microsoft Teams
• Create and manage Teams templates and template policies
  • Manage team templates in the admin center
• Manage the membership of a team
• Assign and modify user roles in a team
• Manage a team in the Microsoft Teams admin center
• Manage Teams environment settings in the Microsoft Teams admin center
• Configure privacy and sensitivity settings for Teams

Manage channels and chats

• Recommend channel types, including standard, private, and shared
  • Overview of teams and channels in Microsoft Teams
• Add, edit, and remove channels
• Manage Teams channel settings
• Create and manage teams policies for channels
• Manage private and shared channel membership
• Create and manage messaging policies

Manage apps for Teams

• Manage Org-wide app settings in the Microsoft Teams admin center
  • Overview of app management and governance in Teams admin center
• Create and manage app permission policies
  • Use app permission policies to control user access to apps
• Create and manage app setup policies
  • Use app setup policies to pin and auto-install apps for users
• Manage permissions and consent for apps, including blocking apps
  • Configure how users consent to applications
• Recommend appropriate extensibility options, including apps, connectors, tabs, meetings, and messaging extensions
  • Message extensions
  • Understand your use cases
  • App manifest schema for Teams
• Manage purchasing of apps in the Teams app store
  • Purchase third-party Teams apps and manage subscriptions and licenses
• Customize the appearance of the Teams app store
• Customize the branded experience of an app
  • Use app customization to update branding of apps in your org store
• Upload an app to Teams

Manage meetings and calling

Manage meetings and events

• Recommend meeting types, including live events, webinars, and virtual appointments
• Enable enhanced meeting features for a user by assigning Microsoft Teams Premium licenses
• Configure meeting settings
  • Teams settings and policies reference
• Create and manage meeting templates and template policies
• Create and manage meeting policies
  • Manage meeting policies in Microsoft Teams
• Create and manage conference bridges
  • Change the settings for an Audio Conferencing bridge
• Create and manage audio conferencing policies
  • Manage the Audio Conferencing settings for your organization in Microsoft Teams
• Plan and configure live events settings and policies
  • Configure live event settings in Microsoft Teams
  • Set up for live events in Microsoft Teams

Manage phone numbers and services for Teams Phone

• Evaluate PSTN options, including Calling Plan, Direct Routing, Operator Connect, and Teams Phone Mobile
  • PSTN connectivity options
• Add, change, or remove an emergency address for an organization
  • Add, change, or remove an emergency location for your organization
• Provision and manage phone numbers for users, services, and conferencing bridges
• Assign, change, or remove a phone number for a user or a resource account
  • Assign, change, or remove a phone number for a user
• Create and manage resource accounts in the Microsoft Teams admin center
• Manage voice settings and policies for users
• Create and manage voicemail policies
• Configure auto-attendants and call queues
• Create and manage calling policies

Monitor, report on, and troubleshoot Teams

Monitor and report on Teams

• Monitor and report on voice and meeting quality
  • Improve call quality in Microsoft Teams
• Report on Teams usage, including team activity, app usage, active users, per-meeting metrics, and storage usage
  • Microsoft 365 Reports in the admin center – Microsoft Teams usage activity
• Monitor and report on the creation and deletion of teams
  • Search the audit log for events in Microsoft Teams
  • Delete a team
• Monitor and report on guest access
  • Manage guest access with access reviews
  • Auditing and reporting a B2B collaboration user
• Monitor the Microsoft 365 network connectivity test tool
• Manage feedback policies
  • Manage feedback policies in Microsoft Teams

Troubleshoot audio, video, and client issues

• Collect client-side logs
  • Configure log files for monitoring and troubleshooting in Teams
• Clear the Teams client cache
  • Clear the Teams client cache
• Troubleshoot issues by using self-help diagnostics for Teams

MS-700 Exam Retake Policy

The MS-700 certification exam is an important milestone in your journey towards becoming a Microsoft 365 Teams Administrator Associate. However, it is possible that you may not achieve a passing score on your first attempt. In such cases, Microsoft provides a retake policy that allows you to retake the exam and work towards obtaining a passing score. Here are some key details regarding the MS-700 exam retake policy:

Waiting Period: In the event that you do not pass the MS-700 exam, there is a mandatory waiting period before you can retake the exam. Currently, the waiting period between exam retakes is 24 hours. This waiting period allows you to adequately prepare and address any knowledge gaps before attempting the exam again.

Exam Fee: Each time you retake the MS-700 exam, you are required to pay the exam fee. The exact fee may vary depending on your geographic location and currency. It is advisable to check the official Microsoft certification website for the most up-to-date information regarding exam fees.

Conclusion

In conclusion, the MS-700 certification is a valuable credential for aspiring Microsoft 365 Teams Administrator Associates. It equips professionals with the skills to configure, manage, and troubleshoot Microsoft Teams environments effectively.

This certification enhances career prospects, drives organizational productivity, and validates expertise in Teams administration. By obtaining the MS-700 certification, individuals become trusted resources for Teams administration and gain industry recognition. Continuous learning opportunities ensure staying up-to-date with the evolving features of Microsoft Teams.

Pursuing this certification opens doors to exciting career opportunities and sets the stage for further professional growth. Consider the MS-700 certification to become proficient in Microsoft Teams administration.

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